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Insights into a typical day of a Singapore logistics staff

Some people asked me to provide more details on the logistics careers in Singapore after reading my previous post. Hence, I created this post just to answer that. As I mentioned in my previous post, there are different job scopes in the logistics industry. For example, you can be working as a courier, an office admin or operational staff, or a sales personnel in a logistics company in Singapore.

I shall go in depth about the various job scopes so that you can visualize the typical day of each of the three different logistics personnel in Singapore.

There are two different delivery jobs available for couriers – ad-hoc goods delivery and bulk goods delivery. Depending on the nature of the delivery service the courier is fulfilling, the courier will report to different places every morning. If the courier is handling ad-hoc goods delivery, the courier will just hang around a specific region in Singapore, waiting for the courier company to allocate him delivery jobs. Upon receipt of the first courier delivery job, the courier will then head off to the pick up location to pick up the goods and deliver it. This process will repeat for subsequent receipt of courier delivery jobs from the courier company. If the courier is handling bulk goods delivery, the courier will head to the courier company’s warehouse in the morning to pick up the goods. After which, he will proceed to carry out all the deliveries throughout the day in one shot. He will not have to receive delivery instructions or jobs for the day from the courier company anymore after he collected the parcels.

Office admin / operational staff
The job scope of an office admin / operational staff in the logistics industry is very fast-paced. Not only will the staff need to attend to customer inquiries, the staff will also need to coordinate the confirmed delivery jobs and allocate them to the couriers. As an admin / operational staff, you can expect to be busy throughout the entire day. If you want this role, you will need to be meticulous while being able to absorb information quickly.

Sales Personnel
The job scope of a sales personnel in the logistics industry is similar to that of a sales personnel in other industries. Sales personnel share the same skills and traits to succeed regardless of the industries they are in – soft skills, high emotional intelligence, and a hardworking attitude. The typical day of a sales personnel consists of client prospecting, appointment setting, and negotiations.

You will need to know your own strengths and weaknesses and determine the best job for yourself.